Full access to the platform will be provided only after the confirmation of your identity. To do this, you need to go through the verification procedure. Verification takes from 1 to 24 hours. Prepare one of the following documents:

• Passport,
• Driver’s License,
• Government-issued Identity Card,
• Residence Permit.

Scan or photograph the first page of the document with your photo on it, a page indicating your place of residence. If the document does not have such a page, you will need a utility bill or bank statement containing the full name and actual place of residence, not older than 3 months.

Take a photo of yourself with the selected document in your hands, the document
should be open on the photo page.

3 steps to verify

  1. Log in to the platform. Go to the verification page: click [UNVERIFIED] link at the top of the page. You will be redirected to the verification page. 
  2. Fill in the fields with the required information according to the document you have chosen. After that, enter your mobile phone number, indicate your place of residence. Please, fill in the form in the language in which your documents are. 
  3. Upload the scanned documents and/or photos:

• the first page of an identity document with your photo on it;
• pages with a place of residence, utility bill or bank statement containing the full name and actual place of residence, not older than 3 months;
• photo of yourself with the selected document in hand, the document should be open on the page with your photo on it. 

To attach a photo, do the following:

• click the button to upload the photo. Depending on the browser you are using, the button may be called [BROWSE], [SELECT FILE];

• in the window that appears, select the photo and click [Open] button;

To send a request for verification, press [VERIFY] button. Verification takes from 1 to 24 hours. As a result of checking the information provided, you will receive an email confirming the verification or its rejection with an indication of the reason.

Upon successful verification, a symbol ✔ will show up next to your name (email address). 

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